Partial Service Outage

Incident Report for Gini

Resolved

This incident has been resolved.
Posted May 26, 2026 - 15:37 CEST

Update

We are continuing to investigate this issue.
Posted May 26, 2026 - 15:36 CEST

Investigating

We are currently facing an outage in parts of our system. We are currently investigating this issue.
Posted May 26, 2026 - 15:26 CEST
This incident affected: Document Processing (Native Documents, Scanned Documents, Text Documents) and APIs (Pay API, User-Center API).