Partial Service Outage

Incident Report for Gini

Resolved

The fix is working, our APIs are stable
Posted Jun 29, 2026 - 21:27 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2026 - 17:01 CEST

Investigating

We are currently investigating this issue.
Posted Jun 29, 2026 - 16:39 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2026 - 15:18 CEST

Investigating

We are currently facing an outage in parts of our system. We are currently investigating this issue.
Posted Jun 29, 2026 - 14:32 CEST
This incident affected: Document Processing (Native Documents, Scanned Documents, Text Documents) and APIs (Pay API, User-Center API).