Networking issues

Incident Report for Gini

Resolved

The network outage has been solved. We keep monitoring the system. Full functionality has been restored.

Posted Dec 16, 2022 - 20:15 CET

Investigating

We are experiencing networking issues that causes our infrastructure not to communicate with external world and doesn't let internal components talk to each other due to failed DNS resolution

Posted Dec 15, 2022 - 10:29 CET

This incident affected: Document Processing (Native Documents, Scanned Documents, Text Documents) and APIs (Banking API, User-Center API).