All Systems Operational
APIs Operational
Gini API Operational
User-Center API Operational
Notifications API Operational
Document Processing Operational
Native Documents Operational
Scanned Documents Operational
Text Documents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Gini API Uptime
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Extractions (native) ?
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Extractions (text) ?
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Extractions (scanned) ?
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Past Incidents
Feb 19, 2017

No incidents reported today.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - This incident has been resolved.
Feb 17, 14:21 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 13:15 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 13:10 CET
Investigating - We are currently investigating this issue.
Feb 17, 13:05 CET
Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Postmortem - Read details
Feb 17, 12:21 CET
Resolved - Everything works as expected. We will share details about the root cause in a post-mortem as soon as we get additional informations from our provider.
Feb 14, 15:27 CET
Monitoring - The networking team of our provider implemented a fix and we're monitoring the situation closely. Api and usercenter are working as expected again.
Feb 14, 15:01 CET
Identified - We're still waiting for details from our datacenter provider but it seems to be a problem in their internal network stack. We will post updates as soon as we get more informations. We're deeply sorry for any inconveniences caused by this outage.
Feb 14, 14:02 CET
Investigating - We are currently investigating this issue.
Feb 14, 13:52 CET
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017
Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 13:00 CET
Scheduled - Our datacenter provider will replace a faulty rackswitch. We're not expecting any noticeable downtime.
Feb 9, 09:49 CET
Feb 8, 2017

No incidents reported.

Feb 7, 2017

No incidents reported.

Feb 6, 2017

No incidents reported.

Feb 5, 2017

No incidents reported.